24/7 emergency response across Nepal

24/7 Air Ambulance, Nepal

Air ambulance and helicopter rescue, anywhere in Nepal.

Trekkers, climbers, travelers and Nepali families: one call reaches a live flight coordinator who arranges the helicopter, the medical crew, the insurance clearance and the hospital handover.

Rescue helicopters typically reach most trekking regions within 1 to 3 hours, weather and daylight permitting.

Operations desk, 24/7A live coordinator answers, day and night

Every trekking regionEverest to Dolpo, plus all 77 districts

Hospital handoverMet on the helipad in Kathmandu or Pokhara

Insurance coordinatedDirect contact with your insurer's assistance line

From your call to the hospital door

How a rescue works

01

You call the hotline

A coordinator takes the patient's condition, the exact location and your insurance or payment details. Two minutes, four questions.

02

Clearance and launch prep

Insurance guarantee of payment or private payment is confirmed, flight clearance is obtained and the nearest available helicopter is tasked.

03

The helicopter flies

The crew reaches the pickup point, the patient boards with a companion where weight allows, and oxygen and a stretcher are on board if needed.

04

Hospital handover

An ambulance or hospital team meets the aircraft. You receive the medical report, flight report and invoice your insurer needs for the claim.

Money questions, answered straight

Who pays for the helicopter?

Insured travelers

The desk contacts your insurer's 24 hour assistance line, obtains a guarantee of payment and launches on approval. Before you trek, confirm your policy explicitly covers helicopter evacuation up to your route's maximum altitude. Many standard policies stop at 4,000 or 6,000 meters.

Paying privately

No insurance, or a policy that will not respond in time? Rescues launch once payment is arranged. Most evacuations from popular trekking regions fall between USD 2,500 and 6,500 depending on pickup point, altitude and weather. Nepali citizens fly without insurance.

Quick answers

Asked on almost every call

How fast can a helicopter reach us?

Typically 1 to 3 hours from a confirmed launch, depending on your region, aircraft availability and weather. High mountain pickups fly mostly in morning windows, before wind builds in the afternoon. Call early: a case reported at 8 AM often flies the same morning, while one reported at 3 PM may wait for first light.

Do you rescue people without insurance?

Yes. The flight launches once payment is arranged by card, bank transfer or through family in Kathmandu. Nepali citizens do not need insurance at all.

Can a friend or guide fly with the patient?

Usually yes. Cabin space allows up to five people including the patient, subject to weight limits at altitude. The pilot has the final word.

Which hospital will the patient go to?

The desk coordinates handover to partner hospitals in Kathmandu, or to the hospital you or your insurer prefer. An ambulance meets the aircraft where the hospital has no helipad.

All questions & answers

Booking & call back

Book a transfer or request a call back

Active emergency? Do not wait for a form. Call +977-9712082949 or WhatsApp the desk now.

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