Contact
One desk. Always awake.
For an emergency, call. For everything else, any channel below works.
Emergency, right now
+977-9712082949Call or WhatsApp, 24 hours, in English or Nepali.
- Patient name and condition
- Exact location: village, lodge or GPS
- Altitude and symptoms
- Insurance and policy number, or payment plan
Operations desk
- Rescue & dispatchrescue@heliambulancenepal.com
- General & pre-trip questionsinfo@heliambulancenepal.com
- OfficeKathmandu 44600, Nepal
For agencies & guides
Trekking agencies, expedition operators and guide teams can register client itineraries and insurance details with the desk before departure, which cuts minutes off any later emergency call. Email the general address with "Agency registration" in the subject.
Booking & call back
Book a transfer or request a call back
Active emergency? Do not wait for a form. Call +977-9712082949 or WhatsApp the desk now.
Somewhere remote right now?
Save the hotline before you lose signal. It costs nothing to be ready.