About us
The desk behind the rescue.
HeliAmbulance Nepal is a 24/7 helicopter ambulance and rescue coordination service based in Kathmandu. When something goes wrong in the mountains or in a remote district, one call sets everything in motion.
What we do
One number, the whole chain
A helicopter rescue is never just a helicopter. It is a weather decision, a flight clearance, an insurance approval, a fuel plan, a medical crew, a landing zone and a hospital bed, all arranged while the patient waits. That chain is our job.
The operations desk answers around the clock. Coordinators verify the case, arrange the guarantee of payment with the insurer or the family, task the nearest available CAAN licensed helicopter, brief the crew and arrange the receiving hospital. After the flight, the same desk prepares every document the insurance claim will need.
We work with trekking agencies, expedition operators, guides, lodges, district hospitals and families. Most of our calls come from a guide standing next to a sick trekker, or a family member in a village far from a road.
Who is on the line
Three roles on every mission
Flight coordinators
The voice that answers. They gather the four facts that launch a flight, manage the insurer, the operator and the hospital, and stay reachable until handover is complete.
Mountain pilots
Missions fly with pilots experienced in Himalayan terrain, thin air and short mountain landing zones. The pilot always has the final word on weather and weight.
Medical escorts
On medical transfers and serious rescues, a nurse or paramedic flies with the patient, managing oxygen, monitoring and stretcher care until the hospital team takes over.
How we work
Four commitments
Safety before speed
A helicopter that does not arrive helps nobody. Launch decisions follow daylight and weather rules, and no coordinator ever pressures a pilot to fly.
Straight answers about money
Costs, coverage and payment options are explained before the flight, not after. Every mission ends with an itemized invoice and a complete claim document pack.
Genuine emergencies only
Evacuation is for medical need, confirmed with the guide, the patient and where possible a medical opinion. That protects patients, insurers and the trust the whole system runs on.
Nobody left waiting for paperwork
Nepali citizens fly without insurance. For foreign patients, the desk pushes the guarantee of payment through while the aircraft is being readied, not after.
Company details
On the record
Registered office
Kathmandu 44600, Nepal
Company registration
Registration No. [EDIT: company registration number], Office of the Company Registrar, Nepal
Flight operations
Flights performed by CAAN licensed helicopter operators under charter and rescue dispatch agreements
Questions before your trek?
The desk answers pre-trip questions too: insurance checks, coverage areas, costs.